Welcome to Azure Financial Solutions
Azure Financial Solutions Limited (AFSL) was established in 2007 to to provide introducer services to a diverse array of clients in the UK and international markets. AFSL's primary activities cover:
Large Ticket Brokerage - Asset finance and other funding services to mid-to-large corporate enterprises.
Financial Institution Funding - Funding for financial institutions seeking to expand, replace, or dilute existing funding sources. AFSL can also assist in the disposal of non-core financial units or activities.
Financial Institution Support Services - AFSL's broad sector knowledge and extensive international connections enables the business to support banks and other enterprises in international markets.
Human Resource Placement - Providing resources into the asset finance and associated sectors, on full-time or contract basis.
Debt Purchase Brokerage - Assist clients with disposing of performing and non-performing assets and portfolios.
Azure Financial Solutions Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 628575). We act as a credit broker not a lender. This permission is limited to credit broking in connection with consumer hire agreements for the hire of a vehicle and consumer high agreements or hire purchase agreements. We work with a panel of lenders.
Contact Details
Telephone: +44 (0) 1920 876 900
28 The Maltings, Roydon Road, Stanstead Abbotts, Hertfordshire, UK, SG12 8HG
By Train - St Margarets (Herts) station is on the line heading north out of London Liverpool Street and is a short walk from our office.
By Car - Our Stanstead Abbotts office is 2 miles from the A10 and 8 miles from Junction 7 of the M11, which connects London with Cambridge and London Stansted Airport. Junction 25 (for the A10) of the M25 is 9 miles away, whilst Junction 27 (for Junction 6 of the M11) is 12 miles from our office.
By Plane - London Stansted Airport is the closest airport (approximately 20 miles away). London Heathrow Airport is 48 miles away.
Data Protection Statement
AFSL needs to collect and use personal data about customers in order to carry on its business and meet its customers' requirements effectively. We recognise that the lawful and correct treatment of personal data is very important to maintaining our customer's confidence in us. Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media will have appropriate safeguards applied to it to ensure that we comply with the Data Protection Act 1998.
What ‘Personal Data’ do we collect?
Information that we collect will fall into one or more of the following categories:
- Personal Details: name, address and address history, age, status, employment details and history,
- Financial information: income, mortgage information, credit commitments, payment history,
- Bank Account Details,
- Identification Details.
We may also collect sensitive personal information of the following nature; where we collect any sensitive data, we will take appropriate steps to ensure that we have explicit consent to hold, use and retain the information:
- Mental/physical health or condition,
- Commission or alleged commission of any offence; including the outcome or sentence of any such proceedings.
We will only ask for this information where it is relevant to any financial service we are providing to you. Personal data will not be disclosed, either within or outside the company to any unauthorised recipient.
What do we use data for?
Our use of personal data will fall into one of the following categories:
- Arranging financial products,
- Compliance with regulatory bodies including the Financial Conduct Authority, and/or governmental bodies, or
- Collation of statistics for business operations and regulatory bodies including the Financial Conduct Authority and/or governmental bodies (this data will not contain any personal data).
We may refer your personal data to a third party with your consent; and this may be for one or more of the following reasons:
- Referral to a financial Company for a financial product,
- Referral to other appropriate product provider; i.e. debt management agency or unsecured lender.
We are also required to disclose personal data under the following circumstances:
- For the purpose of safeguarding National Security,
- For the purpose of preventing and/or detecting Crime and/or Taxation issues,
- Where it is in the Public Interest,
- To prevent serious harm to a third party,
- Where it is in the best interests of an employee, i.e. in medical emergencies.
Please note that this would only be done in cooperation with the relevant authorities.
How do I access my personal data?
The Directorship has a Data Protection Officer who is responsible for ensuring all personal data is controlled in compliance with the Data Protection Act 1998. Any person may make a request for the data we hold on them by writing to:
- Data Protection Officer, Azure Financial Solutions Limited, 28 The Maltings, Roydon Road, Stanstead Abbotts, Hertfordshire, UK, SG12 8HG
Please note that a fee may be payable. Our purpose for holding personal data and a general description of the categories of people and organisations to whom we may disclose it are listed in the Data Protection register. You may inspect this or obtain a copy from the Information Commissioner's Office at www.ico.gov.uk.
Complaints Procedure
We are committed to treating all of our clients fairly and delivering quality service. If there’s ever a time when you don’t feel we’ve lived up to this then we want to hear from you.
Step One: Making a Complaint - If you wish to make a complaint about the service or advice you have received from us please contact us with an outline of your concerns. We can be contacted as follows:
- Azure Financial Solutions Ltd 28 The Maltings, Roydon Road, Stanstead Abbots, Herts, SG12 8HG
- By telephone: 01920 876 900
- By e-mail:
Step Two: Acknowledging your Complaint - We will always try to resolve your concerns within two business days. However, if we are unable to do this or we need to conduct more detail investigations, we will send you an acknowledgement of your complaint within five business days of receiving it. We will provide you with a copy of our complaints procedure. We will always set out our understanding of your complaint, regardless of whether it was received in writing or verbally.
Step Three: Investigating your Complaint - Your complaint will be investigated by somebody experienced and who is not connected to your complaint. In this way we can complete a fair investigation. We may ask you to submit copies of documentation to help us with our investigation.
Step Four: Keeping you Informed - If we have not been able to resolve your complaint within three weeks, we will write to you and let you know when we expect to complete our investigation.
Step Five: Resolving your Complaint - We will always aim to resolve your complaint within eight weeks of receiving it. At the end of eight weeks we will write to you with the outcome of our investigation and advise you what to do if you are not satisfied.
Step Six: If you are still unsatisfied - If we have not been able to complete our review of your complaint within the eight week period, we will write to you and let you know when we expect to have finished our investigation. We will also provide you with details of your rights to refer the matter to the Financial Ombudsman Service (FOS). The FOS can be contacted as follows:
- Exchange Tower, London, E14 9SR
- By telephone: 0300 123 9123
- By e-mail:
Privacy Policy
A copy of our Privacy Policy is available to view in PDF format from here: Azure Privacy Policy
Azure Financial Solutions Limited | The Maltings, Roydon Road, Stanstead Abbotts, Hertfordshire, SG12 8HG | Company Reg. No.: 6223698 | Registered Office: Unit C1, The Maltings, Station Road, Sawbridgeworth, Hertfordshire, CM21 9JX | VAT Reg. No.: 943 3577 06 | Azure Financial Solutions Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference No.: 628575